This brings us back to my Jetta. I picked up the car during the typical Toronto rush hour on Friday, but had a lot of fun driving it home. My god, he’s never sounded so good. The performance boost was really surprising, not that I ever suffered from lack of acceleration before. The next morning I was up nice and early for my trek to Ajax. Lo, on the 407, I go to set cruise control and nothing happen. HMMMM, I think. I know it worked before seeing as I used it to drive into the dealership. Ok, no big deal. It’s not like I’m driving to New Brunswick. I’ll call the dealership from Ajax and get this straightened out. There are many times that I am reminded just how foolishly optimistic I am. You’d think that with something I absolutely know worked before service mysteriously didn’t work afterward, the dealership would be interested in finding out how that went wrong. That’s a negative. I had to push to get them to look at it for free once they opened again on Monday. That was bull moment #1. Bull #2 followed shortly thereafter when, yes, they could replicate that it completely didn’t work and claimed it was completely not their responsibility. I strongly disagree. I still strongly disagree but I’ve got more research to do on Jettas to figure out how CC works and the myriad of ways it could have gone wrong. It was solely on the advice of my parents that I let them further touch Oliver and fix it AT MY OWN BLOODY COST. That’s another $300 following all the other work that was just done. Go ahead and guess how angry I am. There will definitely be a follow up with VW to see what can be done about this. It’s utterly ridiculous. And it gets better. Err, worse.
See, they say they almost had to open up everything to find out what the problem was (something I would not have agreed to and gave them no authorization to do so beforehand anyway) when the first replacement stick and switch failed. So now that’s my stick and switch THAT WORKED ON FRIDAY MORNING not working and the new one not making a difference either. Queensway Volkswagen says that the mechanic wanted to try just one more time with another set of new parts. This time, it worked. I can be sympathetic to how much work this is. Remove steering wheel and airbag, remove the trims, take out the switch and add a new one, put back all that stuff. Test drive. Fail. Do it all again. However, and this is the sticking point for me.
Cruise control worked ten seconds before I dropped it off. It did not work less than 13 hours after I picked it up. I wish I wish I wish I had the space in Friday’s rush hour to have tested it out. It just feels awfully coincidental to me, eh. Would you be suspicious? Was CC not in the test drive requirement with all the other work that was done? Everything else on my stick worked and it was the one thing on Oliver that had never ever ever ever given me a single hint of an issue. I am bitter. I actually didn’t want them to fix it, feeling I could go without, but my parents stressed that older cars do need more love and that none of us wanted this to cause shorts elsewhere in the car. That was hard to argue with, but harder still to give them more money. Methinks it’s time to look for a new dealer.
At least my puppy is no longer mad at me for leaving her out in the rain :)
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