predictable but ‘awwwww’

by Jenn on Tuesday, February 5, 2008

Dear Valued Customer,

Thank you for your recent order.

We regret that, because of a pricing error, we have cancelled this order as it relates to a SimpleTech 1.5 TB Hi-Speed USB/eSata-300 Duo Pro External Hard Drive.

As you may have noticed, Dell specifically indicates on our web pages, catalogs, advertising and order-confirmation that Dell cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors.

We apologize for any inconvenience this may have caused. We truly value our relationship and reputation with our customers. Please be assured that we are working hard to avoid similar issues.

We invite you to visit www.dell.com or call 1-800-999-3355 if you wish to place an order for this product at its correct price.

Sincerely,
Dell

{ 2 comments }

General Bison February 6, 2008 at 6:44 am

Awwwww, I knew it was too good to be true. You should reply and berate them for breaking your heart.

Lyoko is Cool February 8, 2008 at 10:26 pm

Well, at least they could have gave back money like Wal*Mart did to the $20.00 SSBB orders (they refunded and gave $10.00 to people who ordered) ($30.00 seems like a good amount to me here)

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